PRIVACY POLICY
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name and contact information
- Billing and shipping addresses
- Payment information
- Order history and preferences
- Communications with our team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your questions and requests
- Send marketing communications (with your consent)
- Improve our products and services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- To trusted third parties who assist us in operating our website and servicing you
- When we believe release is appropriate to comply with the law
- To protect our rights, property, or safety
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
If you have questions about this policy, please contact us at:
Email: info@tradexco.com.au
Phone: 1800 956 711
Address: 17 Ovata Drive, Tullamarine VIC 3043, Australia
Last updated: January 2026